Training: Balanced Scorecard

Strategy Implementation: Balanced Scorecard

How to translate strategy into daily actions and achieve consistent results across the entire organization? During this training, you'll explore the Balanced Scorecard (BSC) methodology, created by Robert S. Kaplan and David P. Norton—one of the most effective strategic management tools in the world. You'll learn how to create strategy maps, define goals and metrics, and implement a management system that integrates financial, customer, internal process, and development perspectives.

Stos ułożonych kamieni – symbol harmonii, równowagi i stabilności w biznesie.

Duration

2 days

Mode

online/offline

Language

PL/EN

Price per group

4000 EUR

For whom?

The training is aimed at boards, directors, managers and team leaders who:

Want to implement the strategy more effectively in their organization

Are responsible for strategic planning, controlling or business development.

Are looking for tools to measure performance and connect KPIs with strategic goals

Want to improve communication of the strategy and the involvement of teams in its implementation

Geometryczna figura (logo) w kształcie litery A – symbol innowacji i nowoczesnego podejścia.

Why is it worth it?

Understanding the Balanced Scorecard
You will learn about the four BSC perspectives (finance, customer, processes, development) and their interconnections.
Practical skills
You will learn to build a strategy map, define goals and select success metrics.
Linking strategy to actions
You will learn how to translate the organization's vision and mission into specific projects and KPIs.
Efficiency management
You will learn to monitor progress and make adjustments in real time.
Building engagement
You will discover how to communicate strategy within your organization and engage teams in its implementation.

Training program

1

Introduction to the Balanced Scorecard

History, assumptions, and applications of the Norton and Kaplan method.

2

Four perspectives of BSC

Finance, customer, internal processes, learning and development.

3

Building a strategy map

How to define strategic goals and the links between them.

4

Selection of metrics and initiatives

How to connect KPIs with real activities and projects.

5

Implementation of BSC in the organization

Implementation stages, challenges and good practices.

6

Communication and engagement

How to create a culture of strategy implementation and engage employees.

Leading

Portret kobiety w jasnej koszuli – profesjonalny wizerunek liderki.

Anna Gliwińska

Over 20 years of experience in finance roles, including CFO, transformation, and management roles, and as an international finance coach. She has worked for multinational corporations such as UBS, Capgemini, and HSBC.

Outside Poland, she worked as Head of Regulatory Reporting & Change, where she was responsible for adapting financial processes to the changing requirements of the European Central Bank.

She is constantly developing her knowledge and competences, currently focusing on topics related to ESG and the use of AI to build a competitive advantage.

She completed higher education with a specialization in Financial Management.

Additionally, she has international ACCA (Association of Chartered Certified Accountants) qualifications in the area of international finance.

She enjoys long walks, bicycle trips and trips to the mountains.

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Aneta Pilch

Over 25 years of experience in leadership roles, strategic planning and change management in the financial sector (HSBC, UBS, Universal-Investment).

Aneta spent over 17 years in the US, and since returning to Poland in 2007, she has been building organizations distinguished by a well-thought-out operational strategy and high employee engagement.

Currently, she focuses on AI-based organizational leadership.

She studied economics at the University of Illinois at Chicago and earned an MBA from the same university. Additionally, she participated in training at the University of Chicago Booth School of Management in negotiation and decision-making and at the Massachusetts Institute of Technology in managing artificial intelligence in organizations.

Aneta loves her garden, Koshi bells, windsurfing, and lectures at the Dominican College of Philosophy and Theology in Krakow.

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Training Dedicated to Your Company

Fill out the form to ask for details or organize a closed edition of this training for your team.